With every dispensary that opens comes new jobs; packaging, trimming, security, management, financial advisors. However the most important position, the position that is face to face with every customer, patient and transaction is the Budtending position. For the past year I’ve worked as a Budtender at a top dispensary in Portland, Oregon and these are the top five things I’ve learned that dispensaries are looking for in Budtender applicants.
Now keep in mind, each dispensary has it’s own way of running. Not all of these will apply but does it hurt to be prepared for the unexpected? No. Being prepared for the unexpected just makes you a good choice for a Budtender.
A tidy resume (and you)
Believe it or not, most managers and business owners aren’t your stereotypical stoner. They want to see you’re responsible and dependable and if you hand over a folded and dirty resume with a photocopied cover letter while the clothes you’re wearing are dirty and wrinkled, there’s more of a chance it will end up in the trash than on the manager’s desk. By no means am I saying to go in wearing a suit and tie, but something along the lines of what you’d wear out to dinner or to visit your grandma is what you’ll want to keep in mind when preparing.
Persistence and punctuality
You won’t be remembered if they only see you once. Mornings are usually a slow time at dispensaries so show up with your tidy resume in hand before 11 am and ask to speak to a manager. THEN hand over your resume, tell them about your experience, wait a couple days, call and ask for that same manager IN the morning, just like before. This is how you’re remembered and it gives you a better chance of getting called back in for an interview.
Sounds a little tricky if you’re new to the industry. Fortunately there’s always a way in. For example: volunteer positions at cannabis events, trimming for friends, growing your own, customer service, writing for cannabis blogs, etc. Show you’re passionate and looking to learn. It’s just another way of showing them your serious and that this isn’t just another disposable job to you.
We all have the dream of just getting to work with marijuana all day but truth be told, that’s not the duty of a budtender. Yes you tend buds, but more importantly you tend to people. The people who, whether they want to admit it or not, find a need for purchasing cannabis. They come in all shapes, sizes, colors, personality types and health issues. Most are a breeze to talk to. A few are difficult to talk to. Sometimes you want to get them out as soon as you possibly can. The point is, it’s your duty to help them find what they need even if they aren’t nice to you which is why people skills are important. There will inevitably be people who will make you want to punch yourself in the face and you will have to be able to suck it up and smile like you mean it. The great part is 99% of the time, they’re happy by the end of their visit and that means you did your job and you did it well. If they come back again, you truly succeeded.
Know your math
Sounds more intimidating than it is. It’s 2016 and if the dispensary you’re applying for doesn’t carry calculators then maybe you should try looking for a job elsewhere but I can tell you it still helps immensely to brush up on your math. Be it discounts or the confusing regulations that require you to add a total without the tax, you’ll need to be fresh on the basics. OH and your percentages. Very helpful to get those down for tax increases or a broken computer system.
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